19 Comments

  1. Thought I was a fan of Viparspectra. Just got a XS2000. Clearly out of the box it was used or something. Dirt all over front and back. The coating on the diodes was peeling. Viparspectra requested that I see if the lamp worked. Did a par test and only got 800 at 18 inches. My XS1500 got 800 at 18 inches. Also the driver got too hot to touch. Still they wanted me to retest the lamp. Never offering me to exchange the lamp.
    What horrible customer service

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